Exchange Policy

We at hope you will be satisfied with your purchase.  In the event you are unhappy for any reason, you may send the merchandise to the Exchange Department for an exchange, keeping in mind the following:

  • Merchandise must be in the original, undamaged condition and in it’s original packaging.
  • Merchandise must be exchanged within 14 days of receipt.
  • Any original shipping charges cannot be refunded.
  • It is the customer’s obligation to pay shipping costs to the returns department.

Please contact to initiate an exchange.  *Klutch Me does not offer refunds; we only offer exchanges.